Tailored to your unique needs

Customised SMS solutions for businesses

We ease the burden on IT and help various departments quickly implement effective SMS and messaging workflows without straining internal resources. We enable you to respond quickly to new business opportunities and customer needs. With smart messaging, you gain a fast track to automation and increased competitiveness.

 

 

Smart Messaging – streamline communication and boost results

Businesses often face challenges when their existing platforms don’t support advanced messaging flows or specific SMS and messaging communication requirements. We help companies adapt, automate, and optimize their workflows to increase revenue, streamline business processes, and enhance productivity.

Our messaging solutions enable seamless communication, strengthen customer engagement, and improve internal collaboration. With years of experience, we have helped Sweden’s leading companies achieve their business goals with what we call Smart Messaging.

From needs to solutions – we're here to help

We Don’t Expect You to Know Everything About Mobile Communication. We listen carefully and take the time to understand your challenges to provide a future-proof solution that supports your business goals. We offer: 

  • Development Resources – extra support for your IT department when needed.

  • Consulting – expert guidance throughout the entire process.

  • System Integration – ensuring seamless compatibility with your existing systems.

We provide tailored solutions where larger platforms often lack flexibility in their roadmap.   By adapting messaging flows and solutions to your company’s needs, we help streamline communication and enhance efficiency.

From need to solution

Integration and optimisation of business processes

To streamline business workflows, our SMS solutions often need to be integrated with systems that store contact and customer data, such as CRM, ERP, or other customer databases. Access to relevant customer data enables you to create and send messages tailored to customer needs and preferences.

Our integration team can optimise business processes by integrating APIs into virtually any system or application.

Customised integration EN

Customised solutions and local support - our strengths

We understand the importance of efficient and seamless digital communication and always strive to provide a service tailored to your business. Benefit from our 30+ years of expertise in mobile communication. We support and implement your communication strategies by delivering first-class solutions aligned with your business goals.

Our development team enables you to explore messaging channels at your own pace, without hassle. Together, we turn your vision into reality, bridging the gap between ideas and technical execution, such as development and integration.

Customer support service

Automated and personalised SMS communication in real time

Fast implementation

Get started with effective SMS solutions instantly—without lengthy internal development projects. We enable quick integration into your existing systems, automate messaging flows to enhance customer experience, and boost productivity without straining internal IT resources.

Complete flexibility and control

Use our SMS APIs for full control, or let us handle complex integrations for you. Our messaging solutions can be tailored to your company's unique needs, regardless of industry.

Customised SMS integrations for seamless communication

Tailor your SMS communication to your company’s unique needs with our flexible integrations. Whether you need to connect your CRM, ERP, or other business systems, we ensure a smooth and efficient solution.

Build automated SMS flows

Streamline your customer interactions with automated SMS flows triggered by real-time events and data. We help create smart messaging flows for everything from customer support and booking reminders to marketing campaigns, allowing your team to focus on more important tasks.

Automate processes and message flows with RPA and AI

With Conversational AI and process automation tools, you can transform incoming messages into automated actions.

Generative AI understands the content of your customers' messages and identifies their needs. The AI then converts these needs into tasks that are automatically executed within a workflow.

Conversational AI

Solutions for your industry

We work with customers in various industries, addressing complex
challenges and delivering effective automation solutions.

  • Bank & Insurance use case

    Bank & insurance

    Send appointment bookings with advisors, reminders for missed signatures and payments, advice and instructions for filling a claim or customer onboarding – all via SMS. Inform your customers at the right time in the customer journey.

  • Retail & ecommerce

    Retail & ecommerce

    Reach the right customers at the right time with targeted messages that directly address customer needs and preferences. From order updates and  back-in-stock notices or loyalty notifications to SMS Marketing and offers. 

  • Transport & logistics

    Transport & logistics

    Keep customers satisfied and loyal with prompt updates. Allow customers to track orders in real-time for seamless delivery. Or update the customer about traffic disruptions, a canceled departure, or a changed gate.

  • Healthcare & public sector use case layer

    Healthcare & public sector

    Streamline operations and communication with SMS. Ensure patient satisfaction with real-time updates and manage workforce and last-minute staffing by coordinating shifts with text messages. We also offer solutions for incident and crisis communication.

  • IT, Software & telecom use case layer

    IT, Software & telecom

    Integrate SMS functionality into your platform. From automatic customer and service notifications, one-time passwords, to system and operational messages. Our flexible and scalable SMS solutions help businesses streamline communication both internally and externally, enhancing customer satisfaction. We also offer solutions for communication during IT incidents.

  • Real-estate & infrastructure

    Send SMS reminders for overdue rent payments, or inform residents about upcoming maintenance work. In case of urgent disruptions, you can send alerts about power outages, water leaks, or status updates on ongoing work.

Talk to one of our business
messaging experts

Fill in the form, and we will get in touch as soon
as possible or call us: +46 8-635 26 00.