Tailored solutions

Impress your customers and employees

We specialise in developing and providing smart cloud-based solutions for mobile communication and automating communication flows and processes – what we call Smart Messaging.

Accelerate digital transformation and enhance your mobile communication

We help companies achieve seamless digital communication both internally and externally, enhancing customer engagement and improving collaboration across departments. With our Smart Messaging solutions, your company can increase revenue, streamline business processes, and boost productivity. We have extensive experience supporting some of Sweden’s most renowned companies in reaching their business goals through successful business messaging solutions.

From needs to solutions – we're here to help

We do not expect you to know everything about mobile communication. We listen and invest time in understanding your challenges and problems to provide a future-proof solution that supports your business goals.
 
Based on your company’s needs, we create tailored and scalable solutions that can grow and evolve with your business. Our offerings include:
  • Development resources for seamless implementation: Support for your IT department if it’s stretched thin.

  • Long-term advisory services: Acting as your trusted advisors to guide you through the process.

  • System integration: Ensuring that our solutions work harmoniously with your existing systems.

From local startups to international players, we have a solution that fits your company.

 

From need to solution

Benefits of Smart Messaging

LEKAB - Optimise
Get immediate results

Effective and streamlined communication boosts both productivity and sales, enhancing the customer experience and strengthening the brand over time.

LEKAB - Integrations
Advanced workflow automation

Seamlessly integrate messaging into your systems and automate communication flows and tasks so you can focus on value generating activities.

Lekab-smart
Proven and flexible solutions

Turnkey messaging solutions that can be tailored and adapted to your company's unique needs regardless of industry.

 

 

Customisations and our local support are our strengths 

Your success is our mission. We understand the importance of effective and seamless digital communication and always strive to provide a service tailored to your business. Benefit from our expertise in business messaging. We have been working with mobile communication since the 1990s. We support and implement your communication strategies by delivering top-notch solutions tailored to your business goals.

Our development team allows you to explore messaging channels at your own pace, hassle-free. Together, we turn your vision into reality and bridge the gap between ideas and technical execution, such as development and integration.

Customer support service

Optimise and simplify business processes 

Communication solutions often need to be integrated with systems containing contact and customer data, such as CRM or business systems. With access to relevant customer data, you can create and send messages tailored to each customer's needs and preferences.

Our integration team can optimise business processes by integrating APIs into virtually any system or application.

Customised integration EN

Create automated workflows with Conversational AI & RPA

Automate your processes and communication flows with RPA and Conversational AI. With Conversational AI and process automation tools, you can transform your recipients' messages into automated actions.

Generative AI understands the content of your customers' messages and identifies their needs. The AI then converts these needs into tasks that are automatically executed within a workflow.

Conversational AI

Solutions for your industry

We work with customers in various industries, addressing complex
challenges and delivering effective automation solutions.

  • Bank & Insurance use case

    Bank & insurance

    Send appointment bookings with advisors, reminders for missed signatures and payments, advice and instructions for filling a claim or customer onboarding – all via SMS. Inform your customers at the right time in the customer journey.

  • Retail & ecommerce use case

    Retail & ecommerce

    Reach the right customers at the right time with targeted messages that directly address customer needs and preferences. From order updates and  back-in-stock notices or loyalty notifications to SMS Marketing and offers. 

  • Transport & logistics use case

    Transport & logistics

    Keep customers satisfied and loyal with prompt updates. Allow customers to track orders in real-time for seamless delivery. Or update the customer about traffic disruptions, a canceled departure, or a changed gate.

  • Healthcare & public sector use case layer

    Healthcare & public sector

    Streamline operations and communication with SMS. Ensure patient satisfaction with real-time updates and manage workforce and last-minute staffing by coordinating shifts with text messages. We also offer solutions for incident and crisis communication.

  • IT & telecom use case layer

    IT & telecom

    Integrate SMS functionality into your platform. From automatic customer and service notifications, one-time passwords, to system and operational messages. Our flexible and scalable SMS solutions help businesses streamline communication both internally and externally, enhancing customer satisfaction. We also offer solutions for communication during IT incidents.

Talk to one of our business
messaging experts

Fill in the form, and we will get in touch as soon
as possible or call us: +46 8-635 26 00.