Send SMS notifications throughout the customer journey to increase customer satisfaction. Reduce missed appointments and no-shows and improve customer experience with booking reminders, confirmations, delivery notices and more.
Notify your recipients of important events through helpful SMS notifications that provide valuable information to enhance their experience. SMS notifications let you communicate with recipients quickly and easily, especially in:
Increase revenue & productivity with timely automated SMS notifications. Missed bookings and meetings can be a waste of time and internal personnel resources and extremely costly, depending on the industry. Utilise this messaging functionality to speed up responses and save time:
Send booking confirmations and inform your customers on the go! Send real-time updates via SMS for situations such as a canceled departure, change of schedule, appointment and more.
Enhance reliability with SMS confirmations. Reduce uncertainties, and keep your audience informed by confirming orders, appointments, reservations and more.
Prevent no-shows, missed payments and bookings. SMS reminders ensure that payments and bookings are completed as planned.
Inform customers with SMS updates about their ongoing delivery. Enhance customer satisfaction and make sure your delivery chain is kept up to date.
Gain valuable insights effortlessly with SMS surveys. Engage customers, collect feedback, and make data-driven decisions for business success.
Boost attendance with SMS invitations and enhance participant's experience by informing about the time, location, and any potential schedule or resource changes to an event.
Keep your customers updated and informed with personalised, engaging SMS throughout the customer journey. Automate FAQs or chat directly with customers to increase interaction and improve customer satisfaction.
Powerful integrations allow you to send SMS notifications from a variety of systems, such as booking systems, CRM platforms, logistics and delivery systems. This makes it easy to send automated messages based on specific triggers, such as booking confirmations, reminders, delivery updates and customer service interactions.
Integrate our robust SMS Gateway into your existing systems via our SMS APIs and enable automatic and trigger-based SMS communication such as confirmations, bookings, OTP, delivery notices etc. See the full API documentation and code examples. Our support team is at your disposal at any time.
Import address books from any system and compose messages that convert. Create templates and automated workflows to save time. Our analytics tool lets you see open and click rates and more reports to optimise your notification send-outs.
Explore above features and much more by signing up for a free trial or contact sales! Learn more about the Web Messaging Tool.
Ensure the right messages reach your recipients at the right time.
Reach anyone, anytime, anywhere. Mobile phones, our constant companions, have made SMS a preferred communication channel for businesses worldwide.
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Elevate your business communication with the next generation of SMS. RCS goes beyond text, offering a dynamic and engaging way to connect.
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Revolutionise customer engagement with WhatsApp. Leverage feature-rich messaging, personalised communication and customisable profiles.
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Facebook Messenger offers real-time communication, automated responses, and seamless transactions – enhancing customer interactions and your business processes.
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Explore additional channels to find and learn about the perfect messaging channel for your audience.
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SMS Gateway & APIs
Email SMS
Smart Messaging
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RCS
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