LEKAB news and blog

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Industry

Utilities

How energy companies can communicate with customers and staff via SMS

Crisis communication

Sending SMS to customers during extreme weather: A guide for insurance companies

Healthcare

How healthcare can improve patient communication with SMS

Transport

Enhancing customer experience in transport with SMS notifications

Logistics

How logistics companies can improve customer experience with SMS notifications

Bank & finance

Bank & finance: Key omnichannel lessons from retail

Notifications

Elevating customer experience (CX) through rich messaging in the financial sector

Healthcare

Mobile messaging in healthcare: reaching the hard to reach with SMS

Incidents

Time - A key factor in incident communication in the flight industry

Staffing

Time-critical situations require effective summoning of staff

Staffing

How ineffective staffing procedures cost the flight industry

Marketing

Five ways to use SMS to improve customer experience in retail

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