Conversations

Create meaningful 2-way conversations

Turn simple SMS into revenue opportunities. It's time to move beyond one-way SMS. Elevate customer experiences with interactive two-way conversational messaging. Instead of just informing, engage your customers—encourage upgrades, cross-sells, and real-time support interactions.

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Benefits of conversational messaging

Stronger customer relationships

Conversational messaging builds trust through timely, relevant interactions. When customers feel heard and valued, loyalty grows.

Instant responses & resolution

No more waiting—deliver real-time replies for quicker issue resolution and higher satisfaction.

Personalisation at scale

Tailor messages with names and preferences to create meaningful, engaging experiences that strengthen customer connections.

Enhance customer interaction with Smart Messaging

Engage customers with seamless SMS conversations

Make communication effortless with 2-way SMS and automated responses. Use simple keywords to streamline interactions and keep your customers engaged, such as:

START/STOP – Opt in to receive updates, special offers, and promotions. Or opt out of the SMS subscription.

YES/NO – Confirm or decline appointments, offers, or actions.

HELP – Get instant support or find the help you need.

TRACK – Let customers check order or delivery statuses in real-time.

See how it works

Happy man has an SMS conversation with a company

Boost productivity with Conversational AI

Conversational AI isn't just about automating tasks; it's about fostering natural, two-way conversations that elevate the customer experience. Generative AI chatbots go beyond automation. They understand natural language, identify intent, and provide relevant, accurate responses—offering a seamless, human-like interaction experience.

See conversational AI in action

Concerned woman has an SMS conversation with a chatbot

Use cases for conversational messaging

Customer service

Eliminate phone queues! Offer 24/7 support with Generative AI chatbots that handle FAQs and connect customers to live agents for complex issues, reducing costs and boosting satisfaction.

Marketing

Use conversational messaging to send personalised offers, drive sales, and build loyalty. Manage opt-in and opt-out preferences easily.

Notifications

Simplify scheduling and reduce no-shows. With conversational messaging, customers can easily book, reschedule, or receive reminders through an conversational messaging experience.

Connect in your audience's preferred channel

Ensure the right messages reach your recipients at the right time.

SMS

Reach anyone, anytime, anywhere. Mobile phones, our constant companions, have made SMS a preferred communication channel for businesses worldwide.
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RCS

Elevate your business communication with the next generation of SMS. RCS goes beyond text, offering a dynamic and engaging way to connect.
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WhatsApp for Business

Revolutionise customer engagement with WhatsApp. Leverage feature-rich messaging, personalised communication and customisable profiles.
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Talk to one of our business messaging experts

Fill out the form, and we will get in touch as soon as possible or call us: +46 8-635 26 00.