Customised Solutions & Services

Smart Messaging

We develop and offer smart cloud-based solutions for mobile communications and business process automation – we call it Smart Messaging.

We facilitate and accelerate mobile communications and digital transformation

Our communication platform (CPaaS) provides ready-made solutions with rule-based workflows, and APIs that streamline and digitise business processes and communications.

From need to solution – we're here to help

We don't expect you to know everything about business messaging. We invest time to understand your challenges in order to provide a future-proof solution.

Based on your company’s needs, we create customised and scalable solutions that can grow and change with your specific business requirements. We also offer integration services.

 

 

 

 

smart-messaging-usp

Benefits of Smart Messaging

Lekab-smart messaging
Proven and flexible solutions

We provide pre-built messaging solutions that we continuously enhance and customize to align with the specific requirements and preferences of your company, regardless of your industry.

Lekab-automation
Integration and process automation

We integrate messaging functionality into your business systems and automate processes, allowing you to concentrate your time on tasks that generate business value

Lekab-results
Get immediate results

Efficient and reliable communication processes increase efficiency, productivity and sales, which in turn strengthen both the customer experience and the brand.

 

 

Customisations and our local support are our strengths 

Mobile channels offer unique communication advantages. We ensure that with our solutions and services, your business can effectively cut through the noise.

If you seek to utilise SMS and modern messaging services without the resources for workflow development, testing, and distribution, our team of solution architects, developers, and messaging experts is available to assist. We can test new ideas to align with your communication and technical needs.

Being our customer means we offer the support you need. If needed, our support services are available 24/7 to answer your questions.

 

Learn more about LEKAB

Solutions for your sector

Each company works differently and each sector has its own requirements. If you have specific needs, we have the team to customise solutions without compromising your business. We work with customers in different sectors – from solutions to complex problems to simple but effective automation. Our largest customers are found in:

  • Bank & Insurance
  • Retail & Ecommerce
  • Transport & Logistics
  • Healthcare & Public Sector
smart-messaging-2

Optimised and simplified business processes 

Communication solutions often need to be integrated with systems containing contact and customer data, such as CRM or business systems (ERP). With access to relevant customer data, you can create and send SMS messages tailored to each individual customer's needs and preferences.

How does our integration work?

Our communication platform and gateway can be quickly and easily integrated into applications and systems via standard interfaces and APIs. Our integration team can optimise business processes by integrating virtually any system. 

smart-messiging-1

The mobile channels of the future

 

The evolution of mobile channels and interactive messaging services presents novel opportunities for businesses to engage with their audience through richer content and an app-like experience.

Today, your company can connect through your customers' preferred channels, including Android-supported RCS, along with options like WhatsApp Business, Viber, and Messenger.

What is RCS?

The new RCS (Rich Communication Services) format is the future of mobile communications, offering interesting features including images and video, read receipts, verified sender, and the ability for the user to interact and respond through ready-made button selections.

Learn more
RCS-kvinna_iStock-1153863127
How can we help your business with Smart Messaging?
Book a demo Contact us